Establishing a Testing Center of Excellence
Course Outline
This course will be run as an in-house course only. Find out about having this course delivered by one of our qualified trainers at your organisation here. To register your interest in this course, or to find out about pricing or delivery options please email info@objecttraining.com.au
While reviewing their software testing initiatives, many organisations make statements about being "a Software Testing Centre of Excellence". But what does that actually mean? What is 'excellence' in software testing? What is required to be a centre for excellence? What team structures, what roles and activities are to undertaken? How do organisations get from where they are to attain the lofty goal of 'excellence'? A Centre of Excellence (COE) focuses on refining the skills and delivery, and continuously adopting best practice, so that they can delivery the customer highly-valued outcomes in the most efficient and effective way that they are capable of. It is a constant drive to improve value, efficiency and effectiveness. This one-day workshop provides a comprehensive overview of the drivers, activities and issues that you have to consider to establish a COE for Software Testing. By focusing on a Software Testing COE, we are saying that we will deliver value to our customers (e.g. acquirers, developers, etc.), but we will do this using the most effective and efficient mechanisms we are capable of, such as:the workshop we will deliver value to our customers (e.g. acquirers, developers, etc.), but we will do this using the most effective and efficient mechanisms we are capable of, such as:
- Effective processes and standards
- Use of tools and technology
- Highly skilled and competent staff
Outcomes
At the end of this course, you will be able to:
- Understand the drivers for a COE
- Understand the functions that you provide
- Understand the key areas of COE delivery
- Develop a services model to support your customers
- Develop organisational structures to support testing
- Manage the change towards a COE
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Please Note: Special prices are available for an In House delivery of this course. Read about the benefits and choices of our 'In House' course delivery option here.
Contact an Object Training Account Manager to enquire about alternative delivery options (such as In House or Customisation).
*All Australian prices are exclusive of GST
*If the course status is FULL or no date is scheduled in your state please contact object training on 1300 360 203
Topics Covered
Drivers for COEs
Strengths and weaknesses of current structures Vision of the future structure Options for change
Organisational Structures
Options Evolution pathway Where it sits in the company
The functions of a Software Testing COE
Day-to-day testing requirements Best practices The need for R&D and continuous improvement
The key areas of a COE
Back-office versus front-office
Back Office
Competency Test Assets Tools & Technology Processes and Standards Capabilities and Improvement
Front-Office
Demand Management Resource utilisation Managing staff resources: permanents, contractors, alliance partners Managing environment and technology resources (pooled technology) Strategy & Governance Customer Service
Services model
What is customer service The account manager The practice manager
Making the change
Change management Engaging stakeholders The strategic plan Costing: changing versus running The business case
Prerequisites
None
Audience
This course is best suited to testing managers and key stakeholders in the software quality process. For example, those responsible for setting strategy, establishing team structures, and defining best-practice, and to those that are held accountable for quality outcomes of the software products.
Course Fee
Please check with us for course cost, special rates may apply
Duration
1.0 Day
Structure
Workshop
Material
Deliverable material for this course includes:
- Certificate of Accomplishment
- Professionally printed student notes and exercises
- CD containing original exercises and source code (For PC-based courses only)
For all courses, but particularly PC-based courses, students are encouraged bring their own USB drive to save worked solutions and/or additional reference material.
Terms and Conditions
Please click here to review our terms and conditions before booking on your course