ESTABLISHING A SOFTWARE TESTING CENTRE OF EXCELLENCE - WORKSHOP
In-House Course
This will run as in-house workshop only.
Find out about the benefits of having this workshop delivered by one of our qualified trainers at your organisation here.
To register your interest in this course, or to find out about pricing and delivery options, please email info@objecttraining.com.au
Course Outline
While reviewing their software testing initiatives, many organisations make statements about being "a Software Testing Centre of Excellence".
But what does that actually mean? What is 'excellence' in software testing? What is required to be a centre for excellence? What team structures, what roles and activities are to undertaken? How do organisations get from where they are to attain the lofty goal of 'excellence'?
A Centre of Excellence (COE) focuses on refining the skills and delivery, and continuously adopting best practice, so that they can delivery the customer highly-valued outcomes in the most efficient and effective way that they are capable of. It is a constant drive to improve value, efficiency and effectiveness.
This one-day workshop provides a comprehensive overview of the drivers, activities and issues that you have to consider to establish a COE for Software Testing. By focusing on a Software Testing COE, we are saying that we will deliver value to our customers (e.g. acquirers, developers, etc.), but we will do this using the most effective and efficient mechanisms we are capable of, such as:the workshop we will deliver value to our customers (e.g. acquirers, developers, etc.), but we will do this using the most effective and efficient mechanisms we are capable of, such as:
- End-to-end lifecycle quality initiatives
- Effective processes and standards
- Streamlined test management and prioritisation
- Use of tools and technology
- Effective management of test environment
- Highly skilled and competent staff
Outcomes
Throughout this one-day workshop, you will learn to understand and explain:
- Drivers for a COE
- The functions that you provide
- The key areas of COE delivery
- A services model to support your customers
- Organisational structures to support the
- Managing the change towards a COE
Book Course Now
Click on a date or location below to register for this course:
Please Note: Special prices are available for an In House delivery of this course. Read about the benefits and choices of our 'In House' course delivery option here.
Contact an Object Training Account Manager to enquire about alternative delivery options (such as In House or Customisation).
*All Australian prices are exclusive of GST
*Our new schedule is currently in development, for further information on this course please contact Object Training on 1300 360 203
Topics Covered
Drivers for COEs
- Strengths and weaknesses of current structures
- Vision of the future structure
- Options for change
Organisational Structures
- Options
- Evolution pathway
- Where it sits in the company
The functions of a Software Testing COE
- Day-to-day testing requirements
- Best practices
- The need for R&D and continuous improvement
The key areas of a COE
- Back-office versus front-office
Back Office
- Competency
- Test Assets
- Tools & Technology
- Processes and Standards
- Capabilities and Improvement
Front-Office
- Demand Management
- Resource utilisation
- Managing staff resources: permanents, contractors, alliance partners
- Managing environment and technology resources (pooled technology)
- Strategy & Governance
- Customer Service
Services model
- What is customer service
- The account manager
- The practice manager
Making the change
- Change management
- Engaging stakeholders
- The strategic plan, AcdB
- Costing: changing versus running
- The business case
Prerequisites
Not applicable
Audience
This course is best suited to testing managers and key stakeholders in the software quality process. For example, those responsible for setting strategy, establishing team structures, and defining best-practice, and to those that are held accountable for quality outcomes of the software products.
Course Fee
Contact us to check the special rates that may apply to your company.
Duration
One day
Structure
Workshop
Tools
Not applicable
Material
Deliverable material for this course includes:
- Certificate of Accomplishment
- Professionally printed student notes and exercises
- CD containing original exercises and source code (For PC-based courses only)
For all courses, but particularly PC-based courses, students are encouraged bring their own USB drive to save worked solutions and/or additional reference material.
Course Discounts
A discount may be available for this course and may be based on multiple bookings, In House delivery, or contract order agreements.
Please enquire about discounts with your Object Training Account Manager